Elite Fence and Gate – Privacy & Security Policy

At Elite Fence and Gate, we prioritize the privacy and security of our customers’ information. This Privacy & Security Policy outlines the types of information we collect, how it is used and protected, and your rights regarding your personal data. By using our website, you consent to the practices outlined in this policy.

1. Information Collection

Elite Fence and Gate may collect the following types of information:

  • Personal Information: When you place an order, request a quote, or contact us, we may collect your name, email address, phone number, mailing address, and payment information.
  • Website Usage Data: We collect data on your interactions with our website, including IP address, browser type, pages viewed, and links clicked, to improve user experience and website functionality.
  • Cookies: We use cookies to enhance user experience, remember preferences, and analyze site performance. You can control cookie settings through your browser, but disabling them may affect website functionality.

2. Use of Information

We use the information collected for the following purposes:

  • Order Processing: To process orders, manage payments, and provide order-related support.
  • Customer Service: To respond to inquiries, provide support, and address any concerns or issues.
  • Marketing Communications: With your consent, we may send you promotional emails, updates on new products, or special offers. You can opt-out of these communications at any time.
  • Website Improvement: To analyze site usage, diagnose technical issues, and optimize user experience.

3. Data Security

Elite Fence and Gate takes extensive measures to protect your personal information from unauthorized access, alteration, and disclosure. We use secure encryption for transactions and store data on secure servers with restricted access. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

4. Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, and servicing customers. These providers are bound to keep your information confidential.
  • Legal Requirements: We may disclose information if required to comply with legal obligations, enforce site policies, or protect the rights, property, or safety of Elite Fence and Gate, our users, or others.

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data we hold.
  • Correction: Correct any inaccuracies in your personal data.
  • Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: Unsubscribe from marketing communications by following the “unsubscribe” link in emails or contacting us directly.

6. Changes to this Policy

Elite Fence and Gate may update this Privacy & Security Policy periodically. Any changes will be posted on this page, and significant updates may be communicated directly to you via email or site notifications.

7. Contact Us

If you have any questions regarding this Privacy & Security Policy, please contact us at:

  • Email: Sales@elitefencing.ca
  • Phone: 778-330-9398

Thank you for trusting Elite Fence and Gate with your information. We are committed to protecting your privacy and providing a safe online experience.