Elite Fence and Gate – No Refund and No Exchange Policy

Thank you for choosing Elite Fence and Gate. We are committed to delivering high-quality products and services that meet our customers’ unique needs. Please review our No Refund and No Exchange Policy outlined below.

  1. No Refund Policy
    All sales with Elite Fence and Gate are final. Once an order is placed and payment is received, we do not offer refunds for any products or services. This policy applies to all standard and custom orders, regardless of size, material, or installation service. We encourage customers to thoroughly review their order details and specifications before making a purchase.

  2. No Exchange Policy
    Due to the custom nature of our products and the unique requirements of each project, we do not offer exchanges on any fencing or gate products once manufacturing has begun or installation has occurred. We recommend that customers confirm all measurements, material choices, and design specifications during the initial order process.

  3. Quality Assurance and Warranty
    While refunds and exchanges are not available, Elite Fence and Gate stands by the quality of our products and installation services. Any concerns related to product defects or installation quality will be addressed in accordance with our warranty policy. Please refer to our warranty terms or contact our customer service team for assistance with quality-related inquiries.

  4. Customer Approval
    Customers are responsible for ensuring that all order details, including dimensions, design preferences, and materials, meet their requirements. By placing an order with Elite Fence and Gate, you acknowledge and agree to our No Refund and No Exchange Policy. Our team is available to answer any questions or provide additional information prior to purchase to support informed decision-making.

Thank you for your understanding and for trusting Elite Fence and Gate for your fencing and gate needs.